- We utilize the most cost-effective way of shipping with USPS, DHL and UPS. Some orders may be shipped in a different manner
- The day of shipment does not count as a shipping day
- Orders ship Monday through Friday and usually take 2-3 business days to arrive
- Customers have the option to expedite shipping at an additional cost but it will not speed the process of production
- No 3rd-party shipping accounts
- Some mail carriers do not deliver to PO boxes. To avoid any delays please provide a valid shipping address
- Packages that are returned to CSJ as a result of an invalid shipping address will be reshipped once the address is verified. IF the return was a result of a customer error, the customer will be responsible for the additional cost to reship their order
- Any delays on the part of the shipping carrier are not the responsibility of CSJ and we will not be held liable
Thank you for your purchase and we hope you are happy with your products.
We pride ourselves with producing quality products, however, if you have a claim of shortage or damaged please contact us within 3 days of receipt and we will address accordingly.
Customized orders are not RETURNABLE for not matching with the color displayed at the time the design was approved.
Please contact customer service at firstname.lastname@example.org