LEAD TIMES FOR DESIGN AND PRODUCTION
Design – Lead Time: Approximate 2-5 Business days
Note: Custom designs are allotted up to 3 change requests to your design concept.
Production – After mockup approval, production begins the next business day and ships between 2-3 weeks after Design approval. If production lead time changes we will send you an email.
NO MINIMUM ORDER FEE:
You read that right, no minimum order fee! If reordering please email us with your invoice number, team name, and mockup.
Sublimation is a unique way to customize products. All sublimation products are personalized to you, once your order is in production we cannot make changes to your order.
Designs are provided once an order is placed with a $75 deposit which will go towards your final payment. After submitting your order, you will receive an email from our design team providing you with the first draft for approval. Without an email approval of the design, NO production will begin.
BY SUBMITTING YOUR FINAL DESIGN APPROVAL YOU AGREE TO THE FOLLOWING TERMS:
I verify and approved that all lettering and/or word spellings, graphics, colors and content in the design mockup are correct.
Customsportsjerseys.com and Novato are not liable for errors caused by Misspelling, Graphics, Grammar, Punctuation and Final Appearance of Colors. Note: The colors shown on your design are not guaranteed to be the colors that will be on the finished products: there may be slight color variations due to the nature of the printing process.
DESIGN CONTENT STANDARDS:
Customsportjerseys.com and Novato designers take pride in creating quality custom artwork designed for your team’s ideas and taste. However, we have set certain standards and values and reserve the right to refuse to produce artwork that will be racist, sexually explicit, Anti- Religious and copyright images. If your logo is rejected it may increase the design time and start of production.
Customsportsjerseys.com and Novato are committed to providing the best quality fabrics or accessories to our customers. Due to many variables such as materials, application processes, slight color differences may occur. Customsportsjerseys.com and Novato cannot guarantee exact fabric or color reproductions on any and all reorders.
Please note that due to the variations in colors, display and printer setting it is impossible for us to provide an exact match. The color in your garment may not resemble the display or print out. Design mockups are for display purposes only.
Our policy is to match the colors as close as possible allowed by our application process. We cannot accept returns for a color not matching displayed on design mockup or other items.
OWNERSHIP RIGHTS IN ARTWORK:
Any (‘Artwork’/ Mockups) prepared by our graphic design team such as logos, designs, artwork or anything associated with the design will be the property of Customsportsjerseys.com, Novato and its affiliated companies and will remain our intellectual property. You will receive the Artwork as goods purchased. We will have the right to use the Artwork for any lawful purpose, including without limitation, for sales and marketing.
Designs supplied by our customers will remain your property unless significant changes were made to the design. Such changes will become art owned by customsportsjerseys.com and Novato. We are not responsible for third party logo or trademark and written proof is needed for the right to use any logo or trademark. Customsportsjerseys.com and its affiliates are not responsible for any trademark or logo violations requested to be included in your artwork. NO EXCEPTIONS